Delivery is limited to addresses within the Philippines. However, there are some areas that are not yet serviceable. If our couriers are not able to deliver to the address provided, customer will be contacted within 24 hours upon placing your order. The customer is responsible for providing the correct and complete delivery details
Standard delivery takes 3 - 14 business days for Metro Manila and 7 - 21 business days for orders outside Metro Manila, excluding regular holidays.
We do not process rush orders.
Estimated delivery times are to be used as a guide only. The delivery date cannot be guaranteed in light of uncontrollable instances outside the responsibility of our couriers such as severe weather conditions.
Standard delivery is FREE within The Philippines (subject to change without prior notice).
Please note that we aim to dispatch all orders within 48 hours. Once order has been dispatched, cancellations are no longer accepted. Please make sure all orders are final before confirmation.
For delivery status updates, email us at ecommerce.ph@samsonite.com